Question 1

What is Cosmic Letter?

Accepted Answer

Cosmic Letter is a personalised daily cosmic note — written around your sign, your sky, your weather, your work and your heart. You read it on your private page or in your inbox each morning.

Question 2

How is it personalised?

Accepted Answer

We blend your birth details, your preferences, your location and the day's celestial energy into a calm, useful note. No two letters look the same.

Question 3

Is this astrology, tarot or something else?

Accepted Answer

It's a soft, modern blend of astrology and gentle ritual writing. The Cosmic Card adds a single reflective draw each day. It's written for reflection, not deterministic prediction.

Question 4

Is the daily note generated by AI?

Accepted Answer

Yes — Cosmic Letter uses AI to compose your note from your real cosmic inputs. Every letter is reviewed against our tone and safety rules before it reaches you.

Question 5

Is Cosmic Letter free?

Accepted Answer

Yes. The Free Preview gives you a daily cosmic note, three days of history and the core love & career insights, with no credit card required.

Question 6

What does Cosmic Letter+ unlock?

Accepted Answer

Cosmic Letter+ unlocks the full daily note (love, career, wellbeing, money, moon phase), lucky colour and number, a daily affirmation, 365 days of history and morning email delivery.

Question 7

How much does Cosmic Letter+ cost?

Accepted Answer

Cosmic Letter+ Monthly is $5.99/month. Cosmic Letter+ Annual is $39/year — that's $3.25/month and saves 45% versus monthly.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. You can cancel a Monthly or Annual plan from your billing page in one click. Your Free Preview always stays saved.

Question 9

Do you offer refunds?

Accepted Answer

Yes — within 14 days of purchase. Email hello@cosmicletter.to with the subject ‘Refund’ from the address you signed up with and we'll process it within 7 working days.

Question 10

Can I gift Cosmic Letter?

Accepted Answer

Absolutely. Gifting is a core part of Cosmic Letter — you can send a Free Gift Preview, or gift Cosmic Letter+ Monthly or Annual. The recipient claims the gift with a code and personalises it themselves.

Question 11

Can I create a Lifetime Keepsake for a baby or child?

Accepted Answer

Yes. Newborn and child keepsakes are parent-managed and can be kept unlisted or private. They're designed as a quiet, meaningful gift for the future.

Question 12

What happens after I send a gift?

Accepted Answer

The recipient gets a beautiful claim link. They set up their profile (or you can pre-fill it) and start receiving their cosmic letter — without ever seeing the price you paid.

Question 13

Is my birth information public?

Accepted Answer

No. Profiles default to unlisted or private and your full birth time and location are never shown publicly. Only the parts you choose to share appear on your public letter page.

Question 14

Do you spam me with daily emails?

Accepted Answer

Never. Cosmic Letter is calm and intimate. You get exactly what you signed up for — your daily letter (on Cosmic Letter+) and the occasional gentle update.

Question 15

Can I delete my account?

Accepted Answer

Yes. You can delete your account and all associated data from your account settings, or email hello@cosmicletter.to and we'll handle it.

Question 16

What is the Cosmic Card?

Accepted Answer

Your Cosmic Card is a once-a-day reflective card draw connected to your letter and today's sky. The card on the landing page is a general daily draw — your profile card is personalised to you.

Question 17

What is the Cosmic Journal?

Accepted Answer

The Journal is our editorial space — moon phases, weekly horoscopes, gentle rituals and zodiac guides, written in the same calm voice as your daily letter.

Questions, gently answered

The basics

Plans & pricing

Gifting & keepsakes

Privacy & data

The Cosmic Card & Journal